Refund policy
Due to the custom and personalized nature of our products, all sales are final. We do not accept returns, exchanges, or offer refunds on personalized items, as each product is made specifically for you according to your specifications.
What qualifies as personalized? Any product that has been customized with your chosen text, design, colors, or specifications is considered personalized and cannot be returned.
Exceptions
We stand behind the quality of our work. We will replace or refund your order only in the following circumstances:
- Damaged items: If your product arrives damaged during shipping
- Defective products: If there is a manufacturing defect
- Our error: If we made a mistake in the personalization (wrong text, design, or specifications that don't match your order)
How to report an issue
If you receive a damaged, defective, or incorrectly personalized item, please contact us within 10 days of delivery at [your email] with:
- Your order number
- Photos of the item showing the issue
- Description of the problem
We will review your claim and, if approved, provide a replacement or full refund.
Questions?
If you have any questions about this policy, please contact us at stickons@gmail.com